We want you to love your Slix Swimwear. If something isn't quite right, we're here to help.

Start a Return

To lodge a return or exchange, please visit our Returns Portal.

Change of Mind & Size Exchanges

If you've changed your mind or need a different size, you may return eligible items within 30 days of delivery for a store credit.

Please note:

• Customers are responsible for return postage costs for change-of-mind and sizing returns.
• Store credits are issued for the amount paid at checkout.
• Store credit expire in 3yrs from date of issue.
• Sale items are eligible for store credit based on the amount paid, not the original retail price.

Return Conditions

To be eligible for a return, your item must:

✓ Be unworn and unwashed

✓ Be clean and free from odours

✓ Have all original tags attached

✓ Have the hygiene seal intact and attached (for swimwear)

For hygiene reasons, all swimwear must be tried on over underwear.

Returns that do not meet these conditions may be declined and returned to the sender.

Exchanges

Due to the popularity of our products, we cannot guarantee that your preferred size or style will be available when your return is processed.

If your requested item is unavailable, a store credit will be issued for you to use on any future purchase.

Processing Time

Once your return has been received by our warehouse, please allow up to 3 business days for processing. If you have any question you can email help@slixaustralia.com.au

Faulty, Damaged or Incorrect Items

If you believe your item is faulty, damaged, or you have received the incorrect product, please contact our customer support team as soon as possible. help@slixaustralia.com.au

Please include:

• Your order number
• A description of the issue
• Clear photos of the product

Our team will assess the issue and work with you to provide an appropriate resolution.